We offer free USPS shipping on all US destination orders over $49. For orders less than $49 we charge a flat rate fee of $4.95 for USPS Ground shipping and handling on all packages regardless of quantity, size or weight.
We also offer UPS Ground shipping. UPS shipping charges are customized by UPS per package based on size, weight and shipping destination.
We do ship to Canada. If the order is being shipped to Canada please select USPS. There is a flat shipping & handling fee of $14.95 for all orders being shipped to Canada.
In general we attempt to ship all orders as quickly as possible. All sales are final.
Our products require labor intensive and careful packing to ensure safe arrival. In rare occasions a product will be damaged in transit. If that is the case we will replace it. We just ask that you send the product back to us and upon receipt we will ship you a new one.
We really appreciate your business and hope that you enjoy the fine craftsmanship of these German products as much as we do.
If you have any questions or need to contact us please call us toll free at 1-800-501-2574.